Parts & Services
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Parts
SEM Parts Warehouse
Caterpillar (Qingzhou) Parts Distribution Center is located in the northeast of the facility and was built in 2011. It covers an area of 8500 square meters, and has modern shelves, equipment, layout and processes.
Now, more than 17,000 kinds of parts are stocked at the parts distribution center to support parts maintenance, service and sales of both Cat and SEM models, including wheel loaders, soil compactors, motor graders and track type tractors, serving more than 140 dealers including China and internationally.
Internationally, we leverage 10 Cat Distribution Centers across 5 continents to stock more than 16,000 types of parts and utilize Caterpillar's processes and assets to deliver service and ensure parts availability for SEM customers.
SEM Parts are built to support the way you work. If durability, quality and reliability are important for you then this is the right choice. Along with expert service support through our extensive dealer network, SEM parts will keep your machines performing at their maximum potential. With original SEM parts, we stand by our commitment to enable our customers to succeed.
SEM SELECT part is based on Caterpillar's product development and verification process, and adopts the best cost-effective design solutions, coordinating aftermarket solutions developed by industry suppliers.
Strict development and verification process ensures SEM Select parts have the same reliability with Original parts, and minimize the maintenance cost for customers.
Solutions & Services
SEM Service Brand
As one of the strategic brands of Caterpillar, SEM provides reliable support to the rapidly increasing customers worldwide.
Our business replies on customer satisfaction,
which is our principal of doing business,
which is also our commitment to customers.
Responsiveness
Rapid Response
Seamless SolutionsMaintenance
Comprehensive Assistance
Personalized TouchReliability
Dedicated Support
Maximum Peace of MindProfessionalism
Expert Professionals
Enhanced ConfidenceAssurance
Full-Range Services
Hassle-Free Experience
Repair Options
Repair Options are the aftermarket solution for customers, which are offered by SEM dealers.
Brand new parts, component exchange, overhaul and different repair levels, these are regarded as Repair Options.
Offer broad range of parts and Repair Options to customers. Those are easy to order with a wide coverage, which could help customers maximize the machine value.
